Last updated: 08 August 2025

Welcome to Wisekaraya.com (“we,” “our,” “us”).
We respect your privacy and are committed to protecting the personal information you share with us when you visit or shop on our website. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

When you use Wisekaraya.com, we may collect:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.

Account Information: Username, password, and order history if you create an account.

Technical Data: IP address, browser type, device information, and cookies to improve your browsing experience.

Communication Data: Messages, inquiries, or feedback sent to us.

How We Use Your Information

We use the information we collect to:

Process and deliver your orders.

Communicate with you about your purchases, offers, and promotions.

Improve our products, services, and website experience.

Prevent fraud and maintain website security.

Comply with legal requirements.

Sharing Your Information

We do not sell or rent your personal data to third parties.
We may share your information with:

Payment processors (e.g., Pay here, koko pay, mintpay) for secure payment handling.

Shipping companies to deliver your orders.

Service providers who help operate our website and services.

Authorities if required by law.

Cookies and Tracking

Our website uses cookies to enhance your browsing and shopping experience. Cookies help us:

Remember your cart and preferences.

Understand how you use our site.

Improve site performance.

You can disable cookies in your browser settings, but some features may not work correctly.

Data Security

We use secure technologies (SSL encryption, secure payment gateways) to protect your personal information.
While we take every precaution, no online system is 100% secure, and we cannot guarantee absolute protection.

Your Rights

You have the right to:

Access the personal data we hold about you.

Request corrections to inaccurate data.

Request deletion of your data, where applicable.

Opt out of marketing emails at any time.

To exercise your rights, contact us at: info@wisekaraya.com

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices, so please review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Wisekaraya.com
Email: info@wisekaraya.com
Phone: 0752006680
Website: https://wisekaraya.com